Questions about staying at Karoo One

Book rooms online through our Nightsbridge booking page, where you can also see current specials. Book an AfriCamps Glamping tent online too. See our rooms or the AfriCamps tents.

Hotel check-in is from 14h00 to 21h00 and check-out is any time before 11h00. Early check-in or late departure may carry a fee, so arrange it with the hotel. AfriCamps times are different. All times are on the getting here page.

Payment terms depend on the platform you book through, so they are set out in your booking confirmation. If you are unsure, phone reception on +27 23 358 2131.

Cancellation terms also depend on the platform you booked through, so please check your booking confirmation or phone reception on +27 23 358 2131. Please arrange your own travel insurance to cover cancellation or a shorter stay.

Reception closes at 18h00 and our main gate, the Green Gate, closes at 19h00. If you will arrive after 19h00, phone reception on +27 23 358 2131 and the gate is opened remotely. More on the getting here page.

The Deluxe Rooms are our family rooms and each sleeps up to 4, with a maximum of 2 adults. The Old Barn has interleading rooms for up to 4 guests, and families with children are welcome. Child rates apply, so please ask reception when you book. See the Deluxe Rooms and the Old Barn.

All four room types have Wi-Fi. The Deluxe Rooms and the Old Barn have fireplaces. The Courtyard Rooms and Mountain View Rooms do not. Room details are on the rooms page.

One of our Courtyard rooms is suitable for a guest with a disability. Please ask reception when you book, or phone +27 23 358 2131 to talk through your needs.

No. All our rooms are non-smoking.

Yes. All our hotel rooms take dogs. Keep your dog on a leash where needed and clean up after it. AfriCamps tents allow dogs with prior notice at R250 per dog per stay. The full policy is on the pet-friendly page.

Pets should not be left unattended in AfriCamps tents. For hotel rooms, ask reception when you book.

There is a kids club room, a jungle gym, a trampoline and a games room with a pool table, foosball and table tennis. Children also ride bikes around the farm. See the kids club page.

Yes. Special kiddies meals are available from the Brasserie from 12h30 until late. Full menus are on the Eat & Drink page.

Breakfast is served at Hugo Restaurant daily from 07h30 to 10h30. The Brasserie serves lunch and dinner from 12h30, and the kitchen closes at 22h30. Benji’s Bar is open daily from 12h00 to 23h00. More on the Eat & Drink page.

AfriCamps tents have kitchens, and braai packs and meal baskets are available to AfriCamps guests. Order at least 6 hours ahead. The farm store sells local produce, firewood and ice. Hotel rooms are not self-catering. If you have dietary requirements, tell us in advance and we will do our best to accommodate you.

If you do bring a bottle, corkage is charged per bottle. Ask reception for the current corkage fee.

Yes. Aquila Private Game Reserve is about ten minutes away and offers guided day and sunset drives to see the Big 5. Ask reception to book your drive. Details are on the safari page.

Yes. A qualified massage therapist treats you in your room, and bookings are made at reception with 24 hours’ notice. Treatments and prices are on the in-room massages page.

No. Hex Valley Golf Club has nine holes and is about 15 minutes away in De Doorns. See nearby attractions.

Not yet. The Karoo sky is dark with very little light pollution, so you can look for the Southern Cross and the Milky Way yourself. See the stargazing page.

All weddings are exclusive-use bookings of the full venue. The main indoor venue seats up to 180 guests banquet-style and on-site accommodation sleeps up to 110. See the weddings page.

Email [email protected] with your preferred dates and guest numbers. You are welcome to bring your own planner and caterers, and we can recommend local caterers who know the farm. More on the weddings page.