Guest services

We offer a same-day laundry service. Complete our laundry list and tell reception. The charges are added to your room.

Our braai packs and meal baskets are one and the same: a braai basket or a breakfast basket that you cook yourself, available to AfriCamps guests. The braai basket has meat, garlic bread, a green salad, a side dish and marshmallows on a stick. The breakfast basket has everything for a cooked breakfast, from bacon and eggs to fresh fruit and coffee.

Order at reception at least 6 hours ahead so our team has time to prepare, or pre-order when you book your tent, through the guest app or on WhatsApp.

Cooler boxes are available to rent at an additional cost. Let reception know if you would like to rent one. Ice is also for sale.

Firewood is available to order, and wood is sold in the farm store.

For the wood-fired hot tubs at AfriCamps, use only soft wood such as blue gum or pine.

Pool towels are available from reception. The hotel pool is opposite reception.

Our farm store at reception is the place for padkos and supplies: snacks, cool drinks, curios and local produce such as biltong, droëwors, olive oil and chocolates, plus firewood and ice for the braai. Reception and the farm store are open daily from 08h00 to 18h00.

If you received good service during your stay, you are welcome to leave a tip at reception, or tip a member of staff directly.

AfriCamps tents: daily cleaning is available at an additional cost. Stays longer than 4 nights include a complimentary tent service. Your AfriCamps stay is self-catering. You do not need to make the beds, but please put furniture back in its original spot and wash your dishes.