Booking terms

Last updated: 12 November 2026

These terms apply to all stays at Karoo 1 Hotel Village, operated by Boplaas Sand (Pty) Ltd.

Check-in and check-out

• Check-in is from 14h00 to 21h00.
• Check-out is before 11h00.
• Early check-in and late check-out depend on availability and a fee may apply. Please arrange them with reception before you arrive.

Arriving after the gate closes

Our main gate closes at 19h00. If you will arrive later, let us know before you travel or call reception on +27 23 358 2131 so we can let you in.

Deposits, payment and cancellations

The deposit, payment and cancellation terms for your stay are shown when you book and in your booking confirmation. Please read them before you confirm your booking. We recommend travel insurance to cover a cancelled or shortened stay.

Rooms

• All rooms are non-smoking.
• Hotel rooms are not self-catering. Breakfast, lunch and dinner are available at our restaurants and bar.
• Unfortunately our hotel is not wheelchair friendly. If you have accessibility needs, please contact us before you book and we will tell you what is possible.

Food and drink

• Please tell us about any dietary requirements before you arrive and we will do our best to accommodate them.
• Outside alcohol is not allowed on the premises. Corkage is charged per bottle.

Dogs

Dogs are welcome at Karoo One. See pet-friendly stays for what to know before you bring yours.

Questions

Call reception on +27 23 358 2131 or email [email protected].