Guest information
Welcome to Karoo One. This page has the basics for your stay: opening hours, check-in and check-out times, Wi-Fi and how to reach reception. The links below open the pages for services, rules and safety, emergency numbers and maps.
Welcome
Dear guest,
Welcome to Karoo One. We are delighted that you have chosen us for your stay in the Karoo. We have a large range of activities and services, so you can be as active or as relaxed as you like.
Yours in hospitality,
The Karoo One team
Follow us and tag #Karoo1Hotel
Guest pages
- Guest services: laundry, cooler boxes, braai packs and meal baskets, pool towels, firewood and tipping.
- Rules and safety: fire, noise, wildlife, power, water, trails and pets.
- Emergency contacts: reception, the police and the nearest hospital.
- Downloads: farm map, trail map, activities, services and menus.
Reception and shop hours
Reception and the farm store are open daily from 08h00 to 18h00.
Restaurant and bar hours
Our restaurants and bar are open every day.
- Hugo Restaurant, breakfast: 07h30 to 10h30
- The Brasserie, lunch and dinner: from 12h30, with the kitchen closing at 22h30
- Benji’s Bar: 12h00 to 23h00
Bootlegger coffee is served at both restaurants. Enjoy an espresso, flat white or cappuccino on the deck. Kiddies meals are available from the Brasserie from 12h30 until the kitchen closes.
No outside alcohol is allowed, and corkage is charged per bottle. Tell us your dietary requirements in advance.
Check-in and check-out
Hotel rooms: check-in is from 14h00 to 21h00, and check-out is any time before 11h00. Early check-in or late departure may carry a fee, so please arrange it with the hotel.
Reception closes at 18h00 and the main gate, the Green Gate, closes at 19h00. If you will arrive after 19h00, call +27 23 358 2131 and the gate is opened remotely.
AfriCamps tents: check in from 14h00 to 18h00 and let your host know when you will arrive. Check out before 10h00.
Rooms and accessibility
All rooms are non-smoking. Hotel rooms are not self-catering. One of our Courtyard rooms is suitable for a guest with a disability, so please ask reception when you book.
Wi-Fi
Our free Karoo1 Guest Wi-Fi network is open, so you do not need a password. Wi-Fi is available at the hotel and in the tents, except during load shedding. Signal is strongest in the main buildings, such as the bar, the restaurants and reception. Some areas of the farm have weaker signal.
Contact details
- Reception: +27 23 358 2131
- Email: [email protected]
- Address: N1, De Doorns, Touws River, 6875